At first glance, it does seem like the bigger accountancy firms are the best to work with. The image is that of a large and trusted organization with many happy customers. This draws everyone including small business owners, who later become customers. What is not immediately obvious is the bias with which they treat bigger clients. This affects small clients in terms of delayed work and improper responses from accountants.
However, the most annoying thing is not being able to reach your accountant. Yes! Their phone lines are constantly engaged and they don't seem to respond promptly to emails. This scenario of the professionals being 'unavailable' is more prevalent if you are a small business owner whose accounts are with a large firms.
Since it is a big and reputed company, you subconsciously expect them to do be great at their jobs. Due to this mentality, we often seem to forget the fact that we are the customers here.
What this all leads to?
A very unpleasant accounting experience which repeats itself all through the year. This brings us to the question- is it all worth it? The answer is no, it is not. Not for all the pressure, time and money invested in the process. Appointing individual accountants for the job also may not be a great idea since you cannot be sure of the quality of work.
The ideal solution lies in finding an accountancy firm which specifically caters to small businesses. Not surprisingly, there are companies that do that. They long understood the bias that exists among the big accounting firms and decided to cater to this 'dejected' group.
Here are some of their policies
- They make sure that they are always available and encourage face-to-face meetings.
- They take in companies whose employee strength are under 100.
- No hidden charges- they see to it that the prices are fixed with no hidden charges.
- They travel to your place to meet you at your convenience.
These policies make them the perfect accounting partners for small businesses and start ups. It couldn't get better can it?
Moreover, their rates are mostly affordable or at max, on par with the biggies. You don't have to pay extra for the special attention.
It is indeed sad that the big accounting firms lose this group of people. However, everyone stands to benefit with the idea of specialty accounting firms for small businesses. So if you are a small business looking for better accounting solutions? You might want to find such an accountancy firm in your locality! Small business accounting helps most of the concerns to cut down the costs. Add value to your business by figuring out the perfect accounting solutions.
No comments:
Post a Comment